The surface of wooden products is finished by Sobokuya by applying a layer of natural oil, enhancing the beauty of solid wood and safe for your family’s health.
Clients should do daily maintenance by wiping with a dry, soft cotton cloth or a cotton cloth that has been soaked in warm water and wrung out.
When there is a stain, you should carefully wipe away the water and oil stains immediately.
*Avoid using synthetic detergents, thinners, gasoline, etc.
Wooden houses using the “Kigumi” joining method can be repaired, disassembled, and moved in most cases. Even if the wood is damaged by external influences, contact us for assistance.
After confirming the extent of the damage, we will bring the products back to our carpenter shop to repair them.
Once a year (depending on the climate of the local area and the characteristics of the region), we will carry out inspection, maintenance, and repair to keep your house in a safe and secure state, ensuring the best life quality for your family.
Repaired natural wood products will be reborn into much more valuable products than the previous ones, because the journey that they go through with you have become timeless values. Cherishing every moment together is the most precious and perfect thing in everyone’s life.
Solid wood furniture can be used for generations with frequent maintenance. One of the important principles of Sobokuya is aiming at building a sustainable society, creating good products using sustainable materials and preserving cultural beauty.
Traditional Japanese wooden houses bring sustainable value to clients by always ensuring that your family lives in peace of mind in the house built by Sobokuya with full maintenance and warranty.
All natural damage by the nature of wood is warranted according to the type of wood. Each project has a different warranty policy.
Sobokuya Vietnam aims to bring clients not only a house but also a true companion to build a home with gratitude, dedication and long-term connection.
Before construction, we will have a termite expert survey the terrain and treat the soil to ensure the quality of the building.
After construction, we will inspect and maintain annually according to the advice of experts.
In the event that the wooden part of the product you purchased is damaged or defective during the warranty period, under normal use, we will repair it free of charge in accordance with the warranty policy.
Each wood product of Sobokuya is publicly guaranteed of its origin, commitment to environmental protection and processing standards before delivered to clients.
Happiness is Simplicity – CEO Imai Hisashi